Terms and Conditions

1. Who we are and how to contact us?

Welcome to our website
https://montevatimecenter.com (the “Site”) operated by MONTEVA TIME CENTER , which is a trading name of Web Choice Tech Limited, a company registered in Ireland under company number 773339

Our registered address is:
Unit 4/5 Burton Hall Park
Nesta Building, Office #103
Sandyford Business Park Dublin 18, Ireland.
You can contact us at:
+353 83 1791322
info@montevatimecenter.com

1.2 When these Terms Apply

These terms govern:

• your access to and use of our Site;
• the purchase of Goods offered by us on our Site.

1.3 Please Read These Terms

These Terms explain how you may purchase goods from our Site. You should read them carefully before placing any order. By purchasing Goods, you agree to be bound by these Terms. If you do not agree to these Terms, you must not place an order on the Site. If you have any questions about these Terms, please contact us using the details provided above. These Terms are only available in English.

1.4 Use of Our Site

You may use our Site only for lawful purposes. You may not use our Site:

• in any way that breaches any applicable local, national, or international law or regulation;
• in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

In the event of a breach of this clause, your right to use our Site will cease immediately.

2. Ordering Goods from the Site

2.1 The steps required to place an order are as follows:

• You add selected Goods to your cart and complete the online checkout process.
• The display of Goods on our Site does not constitute an offer to sell them. By completing checkout, you are making a binding offer to purchase.
• We will send you an email acknowledging receipt of your order. This is not an acceptance.
• A legally binding agreement is formed once we send you a confirmation email stating that your order has been dispatched.

2.2 If We Cannot Accept Your Order

We may be unable to accept your order if:

• the Goods are out of stock or unavailable;
• we are unable to authorise your payment;
• you are not eligible to purchase the Goods;
• there is an error in pricing or product description.

2.3 Order Acceptance

Only Goods confirmed in the dispatch email are part of the purchase. We reserve the right to decline any order without providing a reason.

2.4 Updates to These Terms

We may revise these Terms from time to time due to product updates, business needs, or legal requirements. Changes take effect when posted. Continued use of our Site implies agreement with the revised Terms.

2.5 Suspension or Withdrawal of Site

We do not guarantee uninterrupted access. We may suspend or withdraw our Site at any time. We aim to provide reasonable notice.

2.6 Age Restriction

You must be at least 18 years old to use our Site or purchase Goods.

2.7 Goods May Vary

Product images are illustrative. Slight variations in size, weight, and colour may occur. Packaging may also differ.

3. Issues with Goods or Service

3.1 Reporting Problems

If you have any concerns or complaints about the Goods, please contact us.

4. Making Changes to Your Order

If you’d like to change your order:

• Contact us as soon as possible.
• We will confirm if changes are possible and inform you of any impact on price or delivery.
• If changes are not acceptable to you, you may cancel your order as outlined in Clause 7.

5. Price and Payment

5.1 Price Details

Prices are shown in euros (€) and are final at the time of ordering. See Clause 2.2 for pricing errors.

5.2 Payment Timing

Payment is required in full at checkout, prior to dispatch.

6. Delivery Policy

6.1 Delivery is free and only available within Ireland.

6.2 Delivery Times

• Dublin: within 24 hours
• Outside Dublin: within 3 working days

6.3 We will confirm estimated delivery in the Confirmation Email. Delays outside our control will be communicated.

6.4 Delivery is made to the provided address. You are responsible for the Goods upon delivery.

7. Returns & Cancellation Policy

7.1 Cancelling or Returning Your Order

You may cancel or return Goods if:

• they are faulty or misdescribed (see 7.3).
• we made changes or errors (see 7.2).
• you changed your mind (see 7.4).

7.2 Cancellation Due to Our Actions

You may cancel your order and receive a full refund if:

• (a) There was an error in the pricing or description of the Goods you ordered and you no longer wish to proceed;

• (b) The Goods are no longer available or delivery is significantly delayed due to circumstances beyond our control;

• (c) We have otherwise acted in breach of your consumer rights.

Note: We may update these Terms from time to time. It is your responsibility to review the Terms before placing each order. Updates to the Terms do not automatically entitle you to cancel an existing order unless your consumer rights are affected.

7.3 Faulty or Defective Goods

If Goods are faulty:

• Notify us within 14 days.
• We cover return costs for faulty items.
• You may choose a refund, repair, or replacement.
• Refunds will be issued within 14 days of receiving the return.

7.4 Changing Your Mind

• Notify us within 14 days of receipt.

• If your item hasn’t shipped, we’ll issue a full refund.

• If it has shipped, you must return it in its original, unused condition with packaging.

• You are responsible for return shipping costs.

• Refunds are processed via the original payment method within 14 days of receipt and inspection.

• Partial refunds may apply if items are not returned in their original condition.

7.5 How to Return Goods

please contact us by email at info@montevatimecenter to receive return instructions.

Do not send goods to our office address without prior confirmation. We may reject unsolicited returns.

Once your return is approved, we will provide the necessary instructions to complete your return.

7.6 Refund After Return

We will refund the full purchase price:

• If the item is faulty or misdescribed

• If returned within the return period and in acceptable condition

Unless the item is faulty or misdescribed, you are responsible for return costs. Refunds will be issued via your original payment method within 14 days of receiving and inspecting the item.

8. Our Right to Cancel Orders

We may cancel orders if:

• required information is not provided.
• delivery cannot be made in a timely manner.
• you breach the Terms materially.

We will notify you of cancellation and refund any prepaid amounts (less reasonable costs).

9. Our Responsibility for Loss or Damage

9.1 We are liable for foreseeable loss or damage from failure to comply with the Terms or lack of reasonable care.

9.2 We do not exclude liability for:

• death or injury from negligence.
• fraud.
• any matter where exclusion is unlawful.

9.3 We are not liable for:

• commercial losses.
• lost profits, revenue, data.
• indirect or consequential losses.

9.4 All implied conditions and warranties are excluded to the extent permitted by law.

9.5 We are not liable for loss caused by viruses or cyber attacks from use of our Site.

10. Delays Outside Our Control

We are not responsible for delays caused by events beyond our control. You may cancel the order and receive a refund for undelivered items.

11. Disputes

Please contact us in writing regarding any complaint or issue. We aim to resolve disputes quickly and fairly.

12. How We Use Your Personal Information

We use your personal information in accordance with our Privacy Policy.